Digital maturity and digital transformation priorities in U.S. healthcare
The digital transformation of healthcare is gathering momentum in the U.S. major health systems have invested heavily in digital front door technologies and the transformation of online patient experiences. New “digital first” players are emerging in the market. The new players include non-traditional players in healthcare, big tech firms and digital health startups. In this talk, Paddy Padmanabhan, a widely recognized thought leader in healthcare digital transformation and CEO of Damo Consulting, shared his firm’s recent research on digital priorities in health systems. He also provided an overview of a digital maturity assessment model that helps healthcare organizations benchmark themselves against their peers in digital maturity.
Based on the methodologies described in his best-selling book Healthcare Digital Transformation – How Consumerism, Technology and Pandemic are Accelerating the Future, Paddy addressed how to develop a digital roadmap based on his firm’s extensive experience with leading hospitals in the U.S. The digital roadmap process includes an approach to developing seamless and engaging digital experiences for consumers, along with the technology enablement required for the virtual care experiences of the future.
About the speaker
Paddy Padmanabhan, CEO of Damo Consulting
Paddy is the author of the best-selling book ‘Healthcare Digital Transformation – How Consumerism, technology and Pandemic are Accelerating the Future’ (Taylor and Francis, Aug 2020). He has worked extensively as a technology strategist and trusted advisor to C-suite executives in large health systems and digital health firms. He is the Founder and CEO of Damo Consulting Inc., a digital transformation and growth advisory firm focused on the Healthcare sector.
