Case Study eBook

About the eBook

This eBook is a curated compilation of case studies showcasing our work in enterprise digital transformation and enhancing patient experiences for health systems. It is a living testament to our commitment to excellence and overall customer satisfaction for organizations that have engaged with Damo Consulting on a digital transformation project.

According to a KLAS study, clients find Damo Consulting to be highly engaged and focused, resulting in strong perceptions of the firm’s ability to execute and meet expectations. Executive involvement is also rated very high. Many appreciate Damo Consulting’s specialty approach to digital transformation and say the firm doesn’t try to oversell.

To enhance readability, the eBook is divided into two parts:

Part 1: Digital Transformation Consulting
Explore how we’ve partnered with health systems to:

  • Drive Digital Transformation Programs 
  • Assess Digital Maturity
  • Develop and Execute Enterprise Digital Roadmaps
  • Implement Patient Access Solutions
  • Conduct Vendor Evaluations and Selection


Part 2: Patient Access Strategies and Solutions (CRM)
Explore how we’ve partnered with health systems to:

  • Optimize Contact Centers
  • Develop Enterprise Patient Journey Maps
  • Improve Patient Engagement
  • Establish Vendor Governance Frameworks
  • Develop Enterprise CRM Strategies

To learn how Damo can help you, email us at info@damoconsulting.net

For additional content on digital strategy, case studies of our work, and ongoing research, please visit our Research and Insights section. 

For regular updates, subscribe to our weekly newsletter. The Damo and BigRio research and insights team carefully curate the newsletter to bring to you the latest in health IT and digital health.

Case Study Book Preview

Recent Blog

The intersection of technology and healthcare is rapidly transforming how care is delivered, and few leaders are navigating this space as innovatively as Dr. Zafar Chaudry, the Chief Digital AI and Information Officer at Seattle Children’s. In a recent podcast, Zafar shared his remarkable journey, insights into fostering innovation, and the groundbreaking work being done at Seattle Children’s.

In the context of healthcare, this new and advanced tool means possibilities. The possibility to improve interaction and engagement with patients.
Well, they’re fatigued and they’re tired. What I hear most from providers is, “I just want to treat patients.
We’ve implemented an enterprise level CRM in our marketing strategy.
Especially given that the frothiness of the investment market has normalized for now, I can certainly give you a framework.
I experienced this concept — of trying to create value-based contracting and care and building incentives to drive that collaboration ..
I always think about the overall Epic roadmap because it is one about foundational platforms similar to maybe ServiceNow, Salesforce and ERP.
Everyone is aware of the pace at which technology and digital is transforming health care.
We’ve gone through our application portfolio and reviewed which applications would be a light lift to move to the Cloud versus a heavy lift.
We’ve seen the financial services and other sectors that have already made this transition. When I speak with other CIOs it’s clear that everyone’s looking at Cloud and Software as a Service.
Great question! We’ve focused on getting those Tier-one platforms and EMR such as, Epic, on the provider side, along with the core claims processing,
Another great question. It’s a tough thing to solve, no matter where you are, how big you are, for-profit, or not-for-profit.
How you execute your healthcare digital transformation roadmap can define or deviate your digital transformation journey from its goals.
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    THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

    Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.

    Sign me up for the latest news, trends, and insights from Damo.

    Sign me up for the latest news, trends, and insights from Damo.

    THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

    Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.

    Sign me up for the latest news, trends, and insights from Damo.

    THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

    Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.