Case Study eBook

About the eBook

This eBook is a curated compilation of case studies showcasing our work in enterprise digital transformation and enhancing patient experiences for health systems. It is a living testament to our commitment to excellence and overall customer satisfaction for organizations that have engaged with Damo Consulting on a digital transformation project.

According to a KLAS study, clients find Damo Consulting to be highly engaged and focused, resulting in strong perceptions of the firm’s ability to execute and meet expectations. Executive involvement is also rated very high. Many appreciate Damo Consulting’s specialty approach to digital transformation and say the firm doesn’t try to oversell.

To enhance readability, the eBook is divided into two parts:

Part 1: Digital Transformation Consulting
Explore how we’ve partnered with health systems to:

  • Drive Digital Transformation Programs 
  • Assess Digital Maturity
  • Develop and Execute Enterprise Digital Roadmaps
  • Implement Patient Access Solutions
  • Conduct Vendor Evaluations and Selection


Part 2: Patient Access Strategies and Solutions (CRM)
Explore how we’ve partnered with health systems to:

  • Optimize Contact Centers
  • Develop Enterprise Patient Journey Maps
  • Improve Patient Engagement
  • Establish Vendor Governance Frameworks
  • Develop Enterprise CRM Strategies

To learn how Damo can help you, email us at info@damoconsulting.net

For additional content on digital strategy, case studies of our work, and ongoing research, please visit our Research and Insights section. 

For regular updates, subscribe to our weekly newsletter. The Damo and BigRio research and insights team carefully curate the newsletter to bring to you the latest in health IT and digital health.

Case Study Book Preview

Recent Blog

The intersection of technology and healthcare is rapidly transforming how care is delivered, and few leaders are navigating this space as innovatively as Dr. Zafar Chaudry, the Chief Digital AI and Information Officer at Seattle Children’s. In a recent podcast, Zafar shared his remarkable journey, insights into fostering innovation, and the groundbreaking work being done at Seattle Children’s.

That’s probably a full hour topic on that front! I spent a lot of time on that early in the process, because governance, especially across our digital properties,…
One hundred percent. Within the priorities in our Digital Transformation Office, I will quote a formula that we stole from someone who we know stole from somebody else.
We are a developing nation in this state. We are fast followers and love to learn and glean from others.
A couple of things come to mind. We have a cloud forward strategy. It’s not cloud-first. It’s not cloud-only. It’s just that we certainly look to the cloud…
We work hard because our clinicians are extremely busy people. In keeping with a concept shared with me by our previous CTO — a classic single pane of glass..
Our guiding principle is, we’ll look to these vendors first—not always, not only.
We’re in the relatively early stages of implementing our chatbot and we’re cutting our teeth on administrative functions.
We’re taking an approach that RPM has two really big buckets. The first bucket is to replicate what’s happened over generations.
It’s really the pedestrian ones that you would expect. We look at active MyChart users, meaning they’ve logged on some time in the previous 30 days.
You hit the nail on the head, here. We talk all the time about how there’s technology for sure, but it’s the process and people that that really drive the technology to be successful.
To some extent, it’s all of the above. Starting with primary care, the basic preventative care needs and then, moving up the chain from episodic conditions and urgent emerging conditions…
We’re very much in the process of evaluating some of our priorities. But as an example, we recently launched a virtual care initiative to really transform how people receive care across the upper Midwest.
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    THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

    Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.

    Sign me up for the latest news, trends, and insights from Damo.

    Sign me up for the latest news, trends, and insights from Damo.

    THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

    Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.

    Sign me up for the latest news, trends, and insights from Damo.

    THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

    Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.