How Damo helped an integrated not-for-profit healthcare delivery system develop four enterprise patient journey maps in three months
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CASE STUDY HOW DAMO HELPED AN INTEGRATED NOT-FOR-PROFIT HEALTHCARE DELIVERY SYSTEM DEVELOP FOUR ENTERPRISE PATIENT JOURNEY MAPS IN THREE MONTHS A large not-for-profit integrated healthcare delivery system on the East Coast with more than 29,000 employees, 12 hospitals, and a health plan that is recognized nationally for clinical quality and safety is strategically focused on […]
KLAS First Look Report Damo Consulting Digital Transformation 2022
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Enterprise AI Adoption and Governance in Healthcare Organizations
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 Research Paper Enterprise AI Adoption and Governance in Healthcare Organizations Our annual survey of the state of Enterprise AI Adoption and Governance in Healthcare Organizations, as part of our CHIME Foundation membership. Download the report to discover valuable insights for your AI journey in digital transformation. We hope you find these findings informative and useful […]
How Damo helped Sentara develop an enterprise CRM strategy and roadmap in three months.
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CASE STUDY How Damo helped Sentara develop an enterprise CRM strategy and roadmap in three months Customer experience is the current battleground in healthcare. Like many leading healthcare organizations, Sentara needed to reimagine their customer experience and engage their customers more compellingly. The client has a well-defined strategic vision to deliver personalized experiences for customers that are […]
How Damo helped Geisinger Health with a multi-year digital transformation program
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CASE STUDY How Damo helped Geisinger with a multi-year digital transformation program Geisinger Health System (GHS) is a regional health care provider to central, south-central and northeastern Pennsylvania. Headquartered in Danville, Pennsylvania, Geisinger services over 3 million patients in 45 counties. Starting 2019, Geisinger has been on a multi-year enterprise digital transformation journey to transform patient […]
How Healthcare Enterprises Must Approach Digital Transformation Priorities in 2022
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NEW Research Paper How Healthcare Enterprises Must Approach Digital Transformation Priorities in 2022 Findings from Damo Consulting’s research and annual survey on healthcare digital transformation priorities Download Our annual survey of healthcare CIOs indicates a strong focus on building mobile apps and developing patient communication capabilities across multiple modalities, closely followed by remote monitoring and […]
Selecting Technology Partners to Execute Digital Strategy
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White Paper Selecting Technology Partners to Execute Digital Strategy The Damo Consulting ICEATM Framework Download Health systems looking to accelerate their digital transformation need to develop strategic partnerships with technology providers. However, fundamental questions about vendor strategy remain hard to answer. How many vendors should be part of the journey? How should we leverage EHR […]
Digital Transformation Priorities For Health Systems In A Post COVID-19 Era
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 Research Paper Digital Transformation Priorities for health systems in a Post COVID-19 Era Our annual survey of the state of digital transformation conducted with senior healthcare executives, who are all CHIME members, reveals interesting insights on how health systems are prioritizing and funding digital initiatives in a post-COVID-19 era.  Download the report to discover valuable […]
With telehealth, one size won’t fit all
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Mature health systems recognize the importance of context and design virtual care programs accordingly. Telehealth looks different for millennials and retirees, rural and urban patients and population groups with fundamentally different healthcare needs. Originally published on Healthcare IT News The pandemic has given us, among other things, a new buzzword: the “next normal.” As health […]
Beyond the Digital Front Door: The Digital House
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Health Systems Should Operate as a Digital House… Not Just a Digital Front Door Keith Belton Vice President, Strategy and Partnerships, Phynd Technologies, Inc. There has been much written and spoken about the need for health systems’ building a ‘digital front door’ to improve consumerism and patient engagement. Digital marketing leaders, spurred to action, have […]