Why healthcare needs to look at Starbucks
Monday, November 02, 2020 We head into a week that will be dominated by the U.S. Presidential elections. If you are an American, please vote if you haven’t already done so. In Q3 of this year, mobile orders accounted for a record 22% of sales for coffee company Starbucks, even as delivery orders tripled from […]
Digital health goes from strength to strength.
Monday, October 27, 2020 Research from CB Insights indicates record levels of funding, with healthcare companies across the globe raising $21.8 billion in Q3. Telehealth is particularly strong, buoyed by the shift towards virtual care as COVID-19 continues to restrict in-person care. Telehealth IPO’s have raised over $13 billion this year. Hospitals and health systems […]
My kingdom for growth
Monday, October 19, 2020 Richard the Third, in the famous play by Shakespeare, begs for a horse after his own falls in the battlefield leaving the king at the mercy of his enemies. The marketplace has been at the mercy of COVID-19 this year. Healthcare enterprises as well as tech firms are pursuing growth at […]
Why did it take so long for telehealth to go mainstream?
Monday, October 12, 2020 This past week, I spoke at a virtual event hosted by a Silicon Valley organization where the audience included a number of entrepreneurs and technologists from a wide range of industries. One of the questions posed to me during the Q&A was why telehealth has taken so long to gain acceptance. […]
The relentless march of telehealth and digital health
Monday, October 5, 2020 Big tech has been making a big splash in telehealth and digital health lately. In my latest article in CIO online, I discuss how Microsoft, Amazon and Apple are getting deeper into healthcare services and what it means for traditional health systems. The digital health IPO market has been on a […]
Did Microsoft just become a full-fledged player in telehealth?
Monday, September 28, 2020 Last week, Microsoft became the first major tech firm to offer a video consult feature using Teams that can launch directly from within the Epic EHR system. The development is significant for two reasons: there is a need for an advanced video platform that goes beyond native capabilities available in EHR […]
Big tech’s healthcare play just became clearer
Monday, September 21, 2020 I’m asked often about the emerging competitors in the healthcare space, specifically non-traditional competitors such as big tech firms. In the past couple of months, a handful of the big tech firms have sent clear signals about their strategy for targeting consumers with health offerings. The trend started with Google’s acquisition […]
What healthcare CEOs are doing to shift to consumer-centered care
Monday, September 14, 2020 In a recent Power Panel survey with Modern Healthcare, CEOs shared how they are using tech to change the way they engage with consumers in the midst of COVID-19. I share my thoughts on how healthcare is going to feel like a “drive-through” experience. The COVID-19 disruption has been an opportunity […]
Our new WITCH report, telehealth blues
Tuesday, September 08, 2020 Our mid-year review of the top global IT services firms in healthcare, The WITCH Report, is out. This one-of-a-kind in-depth analysis of the financial and market performance of the leading firms, now in its fifth year, is a must-read for health system CIOs, technology executives from IT consulting and services, analysts […]
Amazon and Google rock the digital health world
Monday, August 31, 2020 Amazon’s announcement of a fitness device that analyzes your mood and other conditions,based on voice data, was strange and unexpected. The media was unanimous in giving voice to its skepticism and suspicion, based purely on privacy concerns. We’ve included a couple in this newsletter. My favorite description of the Halo wearable […]
