The ICEATM Framework
The digital health solution provider landscape has evolved significantly in the past few years. Backed by billions in venture capital, today, hundreds of solution providers have launched innovative solutions to address the digital engagement needs for patients, clinicians, and caregivers.
Health systems looking to accelerate their digital transformation need to develop strategic partnerships with technology providers. However, fundamental questions about vendor strategy remain hard to answer.
- How many vendors should be part of the journey?
- How should we leverage EHR platforms? How do we engage with big tech?
- Should we replace parts of our existing technology stack?
- How do we manage the risks of digital health startups while leveraging innovation?
Damo Consulting’s ICEATM framework helps evaluate the vendor landscape by classifying solution providers into four main categories based on their core attributes. In conjunction with our DamoIntelTM digital health intelligence platform, the framework provides deep insights that can drive informed decisions in technology partner identification and selection. Download the white paper
The ICEA framework highlights the four different categories of technology vendors – Innovators (I), Custodians (C), Enablers (E), and Assemblers (A). By understanding the market structure and attributes of different technology vendors, health systems can accelerate their digital transformation roadmaps and implementation.
What is the ICEATM Framework?
The ICEATM Framework has been ideated by Damo Consulting to help health systems design a practical and optimized vendor strategy. With the ICEATM Framework, healthcare executives in charge of executing enterprise digital roadmaps can quickly identify their solution options, conduct a structured, objective, and transparent selection process, and initiate implementation with a minimal delay while managing risk.
What are the different vendor categories in the ICEATM Framework?
The ICEATM framework highlights the four different categories of technology vendors – Innovators (I), Custodians (C), Enablers (E), and Assemblers (A). By understanding the market structure and attributes of different types of technology vendors, health systems can accelerate their digital transformation roadmaps and implementation.
Starting with the DigiMTM Digital Maturity Assessment, health systems can identify their digital health priorities and start their partner selection by mapping individual vendors to the different categories and attributes associated with the ICEATM Framework categories.
By using the ICEATM framework in combination with our extensive database of digital health use cases, benchmarks and vendor profiles in the DamoIntelTM database, healthcare leaders can conduct an extensive scan of the implementations of their peer health systems and landscape of solution choices. You can also avoid the pitfalls of defaulting to existing partners or going with vendors who have made contact through targeted marketing campaigns, thereby minimizing the risk of selecting the wrong partners for solution needs.
The nature of the digital transformation project may call for different vendors at different stages. The ICEATM framework enables the right choice of vendors for the different stages of the solution implementation.
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Explore our latest thinking on ICEATM Framework
Explore our latest thinking on ICEATM Framework
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The Digital Health Solution Selection Process
When health systems look for solution partners to execute their digital
priorities, the decision process typically looks like this.
